Last updated: July 14, 2026
At The Laser Mama, we respect your privacy and are committed to handling your personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit thelasermama.com, place an order, create an account, submit artwork, contact us, request a quote, subscribe to communications, or otherwise interact with our business.
By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you provide directly to us, information collected automatically through our website, and information received from service providers.
Personal and Contact Information
We may collect:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Local pickup information
- Company or organization name
- Account username and password
- Preferred contact method
Order and Transaction Information
When you place an order, we may collect:
- Products and services purchased
- Product sizes, colors, quantities, and materials
- Customization instructions
- Order value
- Shipping method
- Local pickup selection
- Order history
- Refund, replacement, or dispute information
- Communication related to the order
Artwork and Customization Information
Because we provide customized products, we may collect:
- Uploaded artwork and design files
- Logos
- Photographs
- Names, dates, and personalized text
- Mockup requests and approvals
- Design instructions
- Embroidery or engraving details
- Gang sheet layouts
- Other information submitted for production
Please do not include sensitive personal information in artwork or customization instructions unless it is necessary for your order.
Payment Information
Payments may be processed through Square or another payment provider displayed during checkout.
Payment providers may collect information such as:
- Cardholder name
- Billing information
- Payment card details
- Payment method
- Transaction amount
- Device and fraud-prevention information
The Laser Mama does not intentionally store complete payment card numbers or card security codes on its website. Payment information is handled according to the payment provider’s own privacy and security practices.
Contact Forms and Quote Requests
When you submit an Elementor contact form, request a quote, or contact us, we may collect:
- Name
- Email address
- Phone number
- Company name
- Product or service requested
- Quantity
- Required completion date
- Uploaded artwork
- Message contents
- Any additional information you choose to provide
Account Information
When you create a customer account, our WooCommerce website may store:
- Name
- Email address
- Username
- Encrypted password
- Billing and shipping addresses
- Order history
- Saved preferences
- Account activity
Automatically Collected Information
When you use our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages viewed
- Date and time of access
- Links clicked
- Shopping-cart activity
- Checkout activity
- Cookie identifiers
- Approximate geographic location
- Website performance and error information
2. How We Use Your Information
We may use personal information to:
- Process and fulfill orders
- Create customized products
- Prepare and approve mockups
- Process payments
- Arrange shipping or local pickup
- Communicate about an order
- Provide customer service
- Respond to questions and quote requests
- Maintain customer accounts
- Manage returns, replacements, claims, or disputes
- Detect fraudulent or unauthorized transactions
- Improve our products, services, and website
- Analyze website performance
- Send requested marketing communications
- Maintain business, tax, and accounting records
- Enforce our policies and agreements
- Comply with legal obligations
- Protect our customers, business, website, and property
3. Cookies and Similar Technologies
Our website may use cookies, pixels, local storage, and similar technologies.
Cookies are small files placed on your device that help websites remember information and operate correctly.
Essential Cookies
Essential cookies may be required for:
- Shopping-cart functionality
- Checkout
- Customer login
- Security
- Fraud prevention
- Saving cookie preferences
- Maintaining website sessions
Disabling essential cookies may prevent parts of the website from working properly.
Analytics Cookies
When analytics tools are enabled, they may collect information about:
- Pages visited
- Time spent on the website
- Traffic sources
- Device and browser information
- Website interactions
- General geographic location
This information helps us understand website performance and improve the customer experience.
Advertising Cookies
When advertising or social-media tools are enabled, cookies or pixels may be used to:
- Measure advertising performance
- Understand whether an advertisement resulted in a visit or purchase
- Create audiences
- Show more relevant advertising
- Limit repeated advertisements
You may be able to control nonessential cookies through our cookie banner, browser settings, or available privacy controls.
4. How We Share Information
We may share personal information only when reasonably necessary to operate our business, complete orders, provide services, or comply with legal obligations.
Service Providers
We may share information with providers that assist with:
- Website hosting
- WordPress and WooCommerce services
- Website design and forms
- Payment processing
- Shipping and delivery
- Email delivery
- Data storage and backups
- Website security
- Fraud prevention
- Accounting and bookkeeping
- Analytics
- Advertising
- Customer support
- Production or order fulfillment
These providers may process information according to their own privacy policies and contractual responsibilities.
Shipping Carriers
We may provide shipping carriers with information required to deliver an order, including:
- Customer name
- Shipping address
- Phone number
- Email address
- Package and tracking information
Legal and Safety Requirements
We may disclose information when we reasonably believe disclosure is necessary to:
- Comply with applicable law
- Respond to a court order, subpoena, or lawful government request
- Enforce our terms and policies
- Investigate fraud
- Protect the rights or safety of our customers, business, or others
- Establish, exercise, or defend legal claims
Business Transfers
If The Laser Mama is involved in a sale, merger, financing, restructuring, or transfer of business assets, personal information may be transferred as part of that transaction, subject to applicable law.
5. Selling or Sharing Personal Information
The Laser Mama does not sell personal information for money.
When advertising or analytics technologies are enabled, certain cookie, device, or online activity information may be disclosed to advertising or analytics providers. Some privacy laws may define certain disclosures as a “sale,” “sharing,” or use for targeted advertising.
Where applicable, customers may request to opt out by using the website’s cookie controls or contacting us at thelasermama@gmail.com.
6. Email and Marketing Communications
We may send:
- Order confirmations
- Payment notifications
- Shipping updates
- Pickup notifications
- Customer-service responses
- Account messages
- Requested quotes
- Important policy or service notices
These transactional messages are necessary to manage your order or account.
We may also send promotional emails when you subscribe or otherwise provide permission.
You can unsubscribe from promotional emails by:
- Clicking the unsubscribe link in the email, or
- Contacting us at thelasermama@gmail.com
Unsubscribing from promotional emails will not stop essential communications about active orders, payments, accounts, or legal notices.
7. Artwork and Uploaded Files
Artwork, logos, photographs, and customization files may be stored as necessary to:
- Review the file
- Prepare mockups
- Produce the order
- Provide customer service
- Investigate an order concern
- Reproduce an approved reorder
- Maintain appropriate business records
Customers should submit only information they are authorized to use.
Uploaded files may be accessible to our authorized team members and service providers involved in website hosting, file storage, production, or order fulfillment.
Do not upload confidential, financial, medical, government identification, or other highly sensitive information unless we specifically request it for a legitimate purpose.
8. Data Retention
We retain personal information for as long as reasonably necessary to:
- Complete orders
- Maintain customer accounts
- Provide customer support
- Process reorders
- Maintain tax and accounting records
- Resolve disputes
- Prevent fraud
- Enforce agreements
- Comply with legal obligations
Retention periods may vary depending on the type of information and why it was collected.
We may retain certain records after an account is deleted when necessary for legal, tax, security, fraud-prevention, or dispute-resolution purposes.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
These measures may include:
- Secure website connections
- Access controls
- Account authentication
- Security monitoring
- Website backups
- Software updates
- Payment processing through specialized providers
- Limiting access to information where practical
However, no internet transmission, website, database, or storage system can be guaranteed to be completely secure.
Customers are responsible for protecting their account passwords and notifying us if they suspect unauthorized access.
10. Your Privacy Choices
Depending on your location and applicable law, you may have the right to request:
- Confirmation of whether we process your personal information
- Access to personal information we maintain
- Correction of inaccurate information
- Deletion of certain information
- A portable copy of certain information
- Withdrawal of consent
- Opt-out from certain targeted advertising
- Opt-out from certain sales or sharing of personal information
- Restriction of certain processing
- An appeal when a privacy request is denied
These rights may be subject to legal limitations and exceptions.
To submit a privacy request, email thelasermama@gmail.com with the subject line:
Privacy Request
Please include:
- Your name
- Email address
- The nature of your request
- Relevant order or account information
We may need to verify your identity before completing a request. We will use information provided for verification only to evaluate and respond to the request.
Authorized agents may submit requests when permitted by applicable law, but we may require evidence of authorization and identity verification.
11. California and Other State Privacy Rights
Residents of states with applicable consumer privacy laws may have additional rights regarding their personal information.
Where legally required, these may include rights to:
- Know what categories of information are collected
- Know the purposes for collecting information
- Know the categories of third parties receiving information
- Access, correct, or delete information
- Obtain a portable copy
- Opt out of targeted advertising
- Opt out of certain sales or sharing
- Limit certain uses of sensitive information
- Receive equal service without unlawful discrimination for exercising privacy rights
The availability of these rights depends on the applicable law and whether that law applies to The Laser Mama.
12. Do Not Track and Global Privacy Control
Some browsers provide Do Not Track or Global Privacy Control signals.
Where required by applicable law and supported by our website technology, we may recognize applicable browser-based privacy signals.
You may also manage cookies through our available cookie-consent controls and your browser settings.
13. Third-Party Websites and Services
Our website may contain links to third-party websites, social-media platforms, payment services, shipping carriers, or other services.
We do not control and are not responsible for the privacy practices, content, or security of third-party websites.
Review the privacy policy of any third-party service before providing personal information.
14. Children’s Privacy
Our website and services are not directed to children under 13 years of age, and we do not knowingly collect personal information directly from children under 13 without appropriate parental or legal authorization.
If you believe a child has submitted personal information to us without proper authorization, contact us so we can review and address the request.
Parents or guardians should submit and manage custom orders involving a minor’s personal information.
15. International Visitors
The Laser Mama is based in the United States.
If you access our website from another country, your information may be processed or stored in the United States, where privacy laws may differ from those in your country.
Where applicable, we will process personal information according to legally required protections.
16. Changes to This Privacy Policy
We may update this Privacy Policy when our:
- Website changes
- Services change
- Technology changes
- Business practices change
- Service providers change
- Legal obligations change
The updated policy will be posted on this page with a revised Last updated date.
Material changes may also be communicated through the website, email, or another appropriate method.
17. Contact Us
For questions about this Privacy Policy or to submit a privacy request, contact:
The Laser Mama
372 West 300 North
Blackfoot, ID 83221
United States
Phone: 435-621-2151
Email: thelasermama@gmail.com
Website: thelasermama.com